Red Ring of Death...

[DJSteel]

Damn..not even a year into it and my 360 has gotten the red ring of death...this certainly bs..

[big isy]

I may be joining you. 5 corrupt profiles in 8 days.

[DJSteel]

this is f'd up..when you are paying money on consoles that break in less than a year...what does that tell you about the console developers...

[big isy]

Mine broke in MArch last year, four months after I got it. I lost all my save data as the HDD had to be taken in and I was charged shipping as there was no shipping policy in the Uk back then.

[IRISH]

my drive is about to poop out on me I fear....it takes me like 5-10 tries to get it to read a game...:mad:

[big isy]

does anyone else get that issue with the drive not opening? I gotta tap it a couple times for it to open.

[DJSteel]

i never had those problems...

[IRISH]

does anyone else get that issue with the drive not opening? I gotta tap it a couple times for it to open.

that is something that goes hand in hand with the drive not reading games in my world...although it doesn't happen as much as the before mentioned issue I'm experiencing....

[Falcon009]

That sucks man. I messed my 360 up last year around this time, cuz I played Oblivion for 2 days straight, yes that means no sleep, and i sent it in. It took em like a week and a half cuz it got "accidently" put on last priority shipping. they said that i practically imploded the insides of my 360. Lol, they sent me a new one

[DJSteel]

i'm sorry but is this not a gaming machine??? should it not be able to handle gamers wear and tear???

[blazsox]

If you system was made in 2005, I believe MS still covers that under warranty. If not, just give them a nice yelling and I'm sure the Indian dude you will get on the other end will weasle out and say you can get a free repair (or, simply they send you a refurbished system). Just be sure to keep your HDD.

[DJSteel]

what if they tell me to send that as well??

[UNSCleric]

They won't.

[DJSteel]

ok good...

[Falcon009]

Yea they'll make you keep your hdd so they dont accidently send you a second one. and it's true whoevers on the other wend will give into you if you keep yelling at em, bunch of wimps at microsoft

Edit: Oh and have you tried to wiggle your Hdd around some, you'll get the red death lights if your hdd pops out sometimes. Try that before you call em, they'll tell you to try it when you do.

[blazsox]

If they do, you say "**** off" - you spent your money on their product, damnt, they should fix it.

Throw some racism in there if need be. Thats how you handle customer support. Works for me.

And that is why some black dude from Oregon will probably kill me one day.

[DJSteel]

i pulled the hdd out and put it back in...no dice...this f'n blows..

[big isy]

I got screwed on the sending the HDD in thing then :(

[Kinjutsumaru]

Welcome to my world people, I got the Red Lights 2 weeks ago. I have a PRP from Gamestop so I went to them and they said my my PRP doesn't kick in until the initial 3 month warranty from Msoft is up (I bought my 360 in January). I was so pissed, I felt like giving that fool behind the counter a beat down, because nobody told me that when I purchased the PRP. So I had to send it to Microsoft. In order to get it back as quick as possible I paid for overnight shipping.

[Sirharper]

Why do only the good people have these problems?

[Kinjutsumaru]

Why do only the good people have these problems?


Isn't that the way it always is harp ? Good people always have bad things happen to them :(

[Sirharper]

Isn't that the way it always is harp ? Good people always have bad things happen to them :(

Just once I'd like to see what would happen if one of the 360 zealots had this problem.

[big isy]

They probably already had this happen to them but remain 'loyal'. I just hope the Elite fares better.....which it should.

[DJSteel]

it will..but how much better...

[DJSteel]

update...I've reported my issues with MS..I have to send out my console for repairs. I've told the rep I was very displeased with what I have to deal with right now. I am a big fan and supporter of the 360 but I have to say when a console dies on me after less than a year.. that doesn't give me much reliance in the replacement system. they've noted my complaint and she told me that her manager will call me back later on and maybe they'll send me something for my inconvenience...

[Kinjutsumaru]

update...I've reported my issues with MS..I have to send out my console for repairs. I've told the rep I was very displeased with what I have to deal with right now. I am a big fan and supporter of the 360 but I have to say when a console dies on me after less than a year.. that doesn't give me much reliance in the replacement system. they've noted my complaint and she told me that her manager will call me back later on and maybe they'll send me something for my inconvenience...

You and I deserve a couple Elite 360s for our inconvenience. My freaking 360 died after 2 months.

[DJSteel]

i agree...

[Falcon009]

Lol the manager will prolly call you and say, "oh we're gonna ship something with your new 360" when you get it its gonna be a copy of Barbie Horse Adventures! wooo yea... Oh and btw they won't even look at your 360 to see what the problem is, they'll send u a new one.

[big isy]

Whats funny is, DJ is probably liking that idea. :lol:

[DJSteel]

i'm not the one who wanted to do something with barbie and her horses..isy..


falc..they can send isy barbie's

[big isy]

Hey man, it beats male strippers doing the see saw :lmao:

[DJSteel]

Hey man, it beats female strippers doing the see saw :lmao:


fix'd

[big isy]

On a serious note, have you sent it off yet?

[Falcon009]

I doubt it, it takes like a week for those lazyasses to send u the box for it.

[DJSteel]

On a serious note, have you sent it off yet?


i only called 1 hour ago...

[big isy]

They send you the boxes? Bastards.

[DJSteel]

no they said I had to go get my own...

[big isy]

For a second I thought I'd been jipped out of £2.00.
I remember the guy telling me not to use the 360's actualy box as some courier folk mess around with the product.

[DJSteel]

yep i got the same info...

[blazsox]

MS originally sent boxes to the consumer and would overnight ship you the product when they were done. Now they make the consumer do it, and ship standard 3-day.

As for the inconvenience - you probably just got yourself a free gamer pic. Congrats.

[big isy]

OMG IT WAS HACkED!!! (http://www.gwn.com/news/story.php/id/11941/Xbox_360_Hardware_Failure_Survey.html)
Thats what most are gonna say when they see the statistics. 59% fail rate is bad news.

[DJSteel]

Out of the 2181 survey submissions so far:

891 (40.85%) say they have NOT had a console fail
825 (37.83%) say they've had one console fail
465 (21.32%) say they've had more than one console fail

Overall, 1290 (59.15%) of respondants claim to have experienced Xbox 360 hardware failure.


913 (41.86%) submissions purchased their first Xbox 360 before January '06. Of these 913 submissions:

602 (65.94%) claim their Xbox 360 broke
311 (34.06%) say their Xbox 360 is still going strong

Head over to 360-gamer for the full list of stats and a pretty graph.
Mar 29, 2007

that's crappy... and out all those moving parts in the elite console...expect the same failure rate...

[big isy]

Like I mentioned in another forum, the Elite may have a different architecture to the the current set up. But since they haven't revealed anything, my money is on it being the same.

[Squidpunch]

those are definately some pretty bad failure rates, but with such low numbers the margin of error is substantial.

I am not saying its perfect by any means or even as good as some other electrical devices. I personally am on my 3rd xbox, first one froze up - got my replacement and it had a seriously strange graphics glitch as soon as i plugged it in (ill look and see if i have the pictures and post them if i do). It got worse the longer the xbox was on, so that one had to go back as well.

This was when they changed the policy that you had to ship it in yourself - and I actually ended up having a rather heated discussion with a manager at support saying essentially "Why should I have to pay to ship back the BROKEN xbox that you sent me, in replacement of my previous broken xbox that I just sent to you not even 2 weeks ago"

so they sent the box ;)

[DJSteel]

Like I mentioned in another forum, the Elite may have a different architecture to the the current set up. But since they haven't revealed anything, my money is on it being the same.



different architecture doesn't mean different parts...

[DeaconBlade]

tell me you guys aren't putting ANY real meaning behind this poll of people? who conducted this again and how random was it? omg, i polled a few friends a few weeks ago and 22/22 had no issues...so should i put that on media blast?

LOL

[Squidpunch]

tell me you guys aren't putting ANY real meaning behind this poll of people? who conducted this again and how random was it? omg, i polled a few friends a few weeks ago and 22/22 had no issues...so should i put that on media blast?

LOL

yeah thats pretty much what i was saying :coolguy:

[Sirharper]

I don't actually believe that 51% percent have failed but I can tell you that 4% number that MS quoted (which by the way was early on and never repeated) is wrong by at least a factor of 4, likely even more in the 5-7 range.

If only 4% of units had defects you hardly hear these stories and there would have been no extension of the warranty.

[DeaconBlade]

i hear ya on that but to suggest 20-38% is ridiculous of this poll and anyone to believe it should be taken seriously.

[DJSteel]

tell me you guys aren't putting ANY real meaning behind this poll of people? who conducted this again and how random was it? omg, i polled a few friends a few weeks ago and 22/22 had no issues...so should i put that on media blast?

LOL

there is no weight.. I could get the same results going through my friends...

[Sirharper]

i hear ya on that but to suggest 20-38% is ridiculous of this poll and anyone to believe it should be taken seriously.

LOL...no I think 20-38% is the range where the truth lies.

51% is the figure thats not very credible.

On the surface it appears to me these people do not know how to draw a statistically significant population sample.

[big isy]

Theres no backing to these polls, or any polls regarding this. People can always lie. I just think folks need to realise that the fault rate is a lot higher than what MS have been letting on.