Three Red Rings of Death. Those words strike fear in plenty of your hearts. I’m sure many of you have had issues with your Xbox 360 that resulted in the 3 rings of death. Today Microsoft’s Peter Moore sent an open letter to all Xbox 360 owners announcing a new three (3) year warranty for consoles that have experienced these issues.
“If a customer has an issue indicated by the three flashing red lights, Microsoft will repair the console free of charge — including shipping — for three years from the console’s purchase date. We will also retroactively reimburse any of you who paid for repairs related to problems indicated by this error message in the past.”
There’s an existing FAQ that covers what this means. Click here to read up on the new warranty FAQ. Excellent move and one that should make those in the community who have had issues, very happy. Two thumbs up and a twist!
July 5th, 2007 at 4:00 pm
This is why I love MS and the 360….they actually listen to the community, and now they have responded….this is a big day for all of us…..
kudos….MS and the entire 360 team….
July 5th, 2007 at 4:11 pm
Nooooooo…I have 1 flashing red light (a GPU error)…my launch console warranty is expired
July 5th, 2007 at 4:17 pm
Sounds great kudo’s to MS for a stand up job
July 5th, 2007 at 4:36 pm
m$ still owes me 65 bux..
July 5th, 2007 at 5:26 pm
Great news indeed! Although I’m covered with Best Buys 2 year warranty
No waiting around for a coffin for me.
July 5th, 2007 at 10:45 pm
[quote comment="41943"]This is why I love MS and the 360….they actually listen to the community, and now they have responded….this is a big day for all of us…..
kudos….MS and the entire 360 team….[/quote]
The communty spoke, and Microsoft listened.
July 6th, 2007 at 12:09 pm
i’m sure lots of people are happy about this. i think it’s a good decision…a costly one…but a good one.
July 6th, 2007 at 4:41 pm
so if i just extended my waranty do i get a refund or not?
July 6th, 2007 at 5:45 pm
you get a refund if you’ve paid for repair..not if you’ve paid for a warranty lol