This has been a hot topic throughout the community for quite some time. After the latest system update/maintenance, word spread that you could now have your credit card information removed from your Account Billing with Xbox. I mentioned to a few people that I would look into it and find out any other news about it. I did and will have the actual call on the next show but I wanted to share the details that I was told. I spoke with Xbox Support (1-800-469-9269) last night and had a very fun conversation that I hope you’ll enjoy on the next show. I told Xbox Support I’d help spread the word so here it is.
Details of the call…
Removing Credit Card from Xbox Dashboard
-changes went into effect March 16 allowing users to request their CC details be removed
-a call must be placed to Xbox Support requesting removal
-upon request, the issue will be escalated to the proper billing team to expedite removal
-process takes between 5-10 days normally
-any attempts prior to March 16 may not be valid so please call again with a new request