Comments on: Xbox Live Marketplace Refunds

By: DeaconBlade

DeaconBlade — Tue, 14 Dec 2010 22:28:27 +0000

there ain’t no rest for the wicked

By: cybersleuth58

cybersleuth58 — Tue, 14 Dec 2010 19:57:11 +0000

I can understand why they have the policy. But what about purchases made in error? I have made several purchases simply hitting the wrong button that I have not complained about. But it is easy to do. Esp. considering the red button is what you use to back yourself out of something except when it comes to purchasing a full game. Then its function is to purchase the full version of a game. In the interest of good customer service there should be SOME flexibility there. Having been an account manager and CSR for a national etailer, we never would have floated such a policy. Of course, the fact that Microsoft has a complete monopoly helps significantly… :X

By: DeaconBlade

DeaconBlade — Wed, 09 Jun 2010 14:43:51 +0000

no worries you’re welcome.

By: shelze

shelze — Wed, 09 Jun 2010 13:54:30 +0000

I can tell you its a huge sigh of relief…..thank you for your comments…am expected to be paid back in the next 2 to 3 wks. Once again thanx

By: DeaconBlade

DeaconBlade — Wed, 09 Jun 2010 13:50:08 +0000

well that’s good…it usually doesn’t happen at all like that.

By: shelze

shelze — Wed, 09 Jun 2010 13:19:34 +0000

I will also add that the bundles and other stuff my son had bought had not been used and thats why i’m being refunded and that they can see it was a huge amount spent in error

By: shelze

shelze — Wed, 09 Jun 2010 13:17:41 +0000

All sorted…..spoke to billings at xbox and being refunded…thanx for your reply tho

By: DeaconBlade

DeaconBlade — Wed, 09 Jun 2010 13:01:08 +0000

there is no refund for purchases on the marketplace. it makes that quite clear when buying unfortunately.

By: shelze

shelze — Wed, 09 Jun 2010 08:07:30 +0000

HELP! can anyone tell me if they have had a refund on marketplace, our 11 yr old son has bought stuff without realising it has to be paid for……HUGE HUGE amount!

By: DeaconBlade

DeaconBlade — Wed, 28 Feb 2007 21:15:29 +0000

hmmm so maybe there are more coming for me? lol

By: NostraJonus

NostraJonus — Wed, 28 Feb 2007 20:55:41 +0000

I Recieved $10.10 on 4 seperate refunds

By: Col Hartman

Col Hartman — Wed, 28 Feb 2007 07:06:26 +0000

1.4 gallons of gas 87 octane in Calif. I hate you BUSH!